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Your event at a glance

When you open an event from the Events page, you land on its Overview tab. The header at the top stays in place on every tab.

Tab What it’s for
Overview Key figures, the setup checklist, sharing and results. Described below.
Tickets Tickets and extras. See Tickets.
Agenda The event’s sessions. On virtual and hybrid events this tab is called Virtual venue. See Sessions.
Registration The form, who can register, capacity, waitlist and deadlines. See Registration settings.
Website The event page: its status and link, Preview or View page, Design and Publish. See The Website tab.
Emails The event’s emails, from save the date to follow-up. See Event emails.
Guests Everyone invited or registered, and their status. See The guest list.
Orders Orders and cancelling them. Only shown once guests choose tickets. See Managing orders.
Tracking links Links that measure each channel, or unlock hidden tickets. See Tracking links.
Settings The event’s details, collaborators, exports, and privacy and lifecycle actions. See Event settings.

If you’ve been added to the event with view-only access, you only see the Overview, Website and Guests tabs: the others are for changing the event. The Website tab then only has Preview or View page. The Overview then leaves out the setup checklist.

The header shows:

  • the event’s name and status: Draft, Live, Offline (the website was switched off after going live) or Archived,
  • Unpublished changes, if the page design has saved changes that guests don’t see yet,
  • View only, if you can look at the event but not change it,
  • the dates and times, and the venue (Online for virtual events, or Venue TBC if none is set),
  • Ref, the event’s reference code. Select the copy button next to it to copy it. Quote it if you contact support,
  • Guest data anonymised, if the guest data has been anonymised.

While the event is a draft, a Test mode box under the header reminds you that guests, registrations and orders added now are test data, deleted when the event goes live. Its Website link takes you to the Website tab, and its Website live link to the switch that takes the event live. While the website is switched off, a Website switched off box says so.

The Website tab is where you work on the event page. It shows the page’s status (Draft, Live, Offline or Archived), whether you have saved changes that aren’t published yet, and the page’s link: the preview link while the event is a draft, the event link once it’s live.

At the top are up to four buttons:

Button What it does Who sees it
Preview Opens the draft event page in test mode, in a new tab. The copy button next to it copies the preview link to share. Only shown while the event is a draft. Everyone
View page Opens the event page in a new tab, as guests see it. Only shown once the event has gone live. Everyone
Design Opens the event page designer. See Event page designer. Roles that can edit event pages
Publish Pushes your saved design changes to the page guests see: the test page while the event is a draft, the live site once it’s live. It doesn’t take a draft live; that’s the Website live switch on the Registration tab. Greyed out when there’s nothing new to publish. See Publishing an event. Roles that can edit event pages

You don’t have to design the page first. Set up tickets, the agenda and registration in any order: the page’s Agenda and Registration blocks use whatever you’ve set up on those tabs, so the page stays up to date.

The Overview is laid out in two columns: the key figures and the Registrations chart on the left, and the setup checklist, Share and Recent activity on the right. The event’s results follow underneath, across the full width. On a phone everything stacks in one column, and the chart cards are folded to their titles: tap a card’s title to open it, and tap again to fold it away.

Three figures sit at the top of the left column:

Figure What it shows
Registrations How many people are attending. Underneath: your capacity (your tickets’ limits added up), if there is one, and how many are waitlisted.
Awaiting reply Guests who were invited but haven’t registered yet.
Checked in How many guests have checked in, and the show rate: checked in as a share of attending.

If the event has a capacity, a Capacity used bar shows how full it is.

The Setup checklist lists four steps. Each one is ticked once it’s done, and you can select a step to go straight to it:

Step Ticked when
Design your event page The page has at least one block on it.
Go live The event is live. Selecting it opens the Registration tab, where the Website live switch is.
Add or import guests At least one guest is invited or attending.
Send your invitation At least one email has been sent.

When all four are done, the checklist shrinks to Setup complete. Select Show steps to see it again.

A chart of how many people registered each day over the last 30 days, under the key figures.

Select Copy event link to copy your event page’s address. To see which channels bring people in, create tracking links instead of sharing the plain link.

While the event is a draft, the card shows the preview link instead: select Copy preview link to share it with anyone who should test the event. The public link works once the event goes live. See Publishing an event.

The latest changes and actions on the event, such as when it was created, its changes published, when it went live or its website was switched off, guests imported and emails sent, with who did it and when.

Select Export guests CSV, at the top of the tab, to download the guest list as a spreadsheet, with each guest’s answers to the registration questions. You need a role that can export guest data, or view-only access to the event.

Under Performance, further down the Overview tab, you’ll find the event’s results:

Card What it shows
Page views Visits to your event page per day, over the last 30 days. Under the title: the total, and the share of visitors who registered. Visits through a guest’s personal invitation link aren’t counted.
Tracking links Registrations from each tracking link, with its number of views.
Tickets taken How many of each ticket are taken.
Email performance Each sent email, with the number Sent, Open rate, Click rate, Bounced and Failed.
Check-ins by hour How many guests checked in each hour.
Virtual attendance Joined online and Avg. time watched.
Sessions How many people joined each session online, and the average time they stayed.

Cards for features your event doesn’t use are hidden:

  • Ticket sales only appears on events that sell tickets and have ticket types.
  • Check-ins by hour only appears once someone has checked in.
  • Virtual attendance only appears on virtual and hybrid events.
  • Sessions only appears if the event has sessions.