Reporting across your events

The Reports page shows how all your events are doing in one place. Select Reports in the main menu to open it.

It covers every event you can see. Draft events add nothing to the figures: what they collect is test data. See Publishing an event. If your organisation uses groups, that means the events in your groups, events that aren’t in a group, and events you’ve been given access to. See Managing your team and roles.

Note

The figures cover all time, apart from the Registrations chart, which shows the last 30 days. There’s no filter for dates or for particular events.

The Overview

The Overview tab shows these widgets:

Widget	What it shows
Attending	How many guests are attending, across all your events
Checked in	How many guests were checked in, with the show rate (checked in as a share of attending)
Page views	Total views of your event pages
Emails sent	The number of event emails sent across your events
Registrations	Registrations per day over the last 30 days
Top converting themes	Which page templates turn the most visitors into registrations: registrations as a share of page views
Top emails	Click rate for each type of email, such as Invitation or Reminder, with the open rate underneath
Events	One row per event: Event, Date, Views, Attending, Conversion and Checked in

In the Events table, select a column heading to sort by it. Conversion is attending guests as a share of page views.

Make your own dashboard

You can make dashboards with just the widgets you want, for example one for a campaign.

1. Select “New dashboard”

   On the Reports page, select New dashboard.

2. Name it and create it

   Enter a Name, for example “Q3 field marketing”, and select Create. The dashboard opens as a new tab, with the Attending, Registrations and Events widgets.

3. Add widgets

   Select Add widget and choose one of the widgets on the Overview.

4. Remove widgets you don’t need

   Select Remove under a widget.

Changes are saved straight away. Dashboards are shared: everyone in your organisation who can open Reports sees them, and the figures each person sees cover the events they can see.

To delete a dashboard, open its tab and select Delete dashboard at the bottom, then Delete. Only the layout is removed; your data isn’t affected.

Export the figures

Select Export CSV at the top of the Reports page. You get a spreadsheet with one row per event and these columns: Event, Starts, Page views, Attending, Checked in and Conversion.

Who can see reports

The Reports page is available to roles with View reports & dashboards: Admin, Group Manager, Creative Specialist, Event Organiser, Integrations Specialist and Viewer (for the events they’re added to). On-Site Specialists can’t see it. See Managing your team and roles.

For one event’s results, see Your event’s results.