Your event's results
An event’s results are on its Overview tab. Go to Events, open your event, and the Overview opens first.
Headline figures
Section titled “Headline figures”The three figures at the top give you the state of the event at a glance:
| Figure | What it shows |
|---|---|
| Registrations | How many guests are attending. Underneath: the capacity, if the event has one, and how many people are waitlisted |
| Awaiting reply | Guests who are invited but haven’t registered yet |
| Checked in | Guests checked in at the event. Underneath: the show rate, checked-in guests as a share of attending guests |
If the event has a capacity, a Capacity used bar shows how full it is.
Below these, the Registrations chart shows how many people registered each day over the last 30 days. It counts guests who are still attending.
Performance
Section titled “Performance”Further down the Overview, the Performance section has the detail. Some parts only appear when the event uses that feature. On a phone, these cards are folded to their titles: tap a title to open the card.
| Card | What it shows | When you see it |
|---|---|---|
| Page views | Views of the event page per day, over the last 30 days. Under its title: the total, and the share of visitors who registered | Always |
| Tracking links | Registrations from each of your tracking links, with their views | Always. It shows No tracking links yet. until you create one on the Tracking links tab |
| Tickets taken | How many of each ticket are taken | Events where guests choose tickets |
| Email performance | Each email you’ve sent, with Sent, Open rate, Click rate, Bounced and Failed | Always. It shows No emails sent yet. until you send one |
| Check-ins by hour | How many guests were checked in each hour | Once someone has been checked in |
| Virtual attendance | Joined online: how many guests joined the virtual venue. Avg. time watched: how long they stayed, on average | Virtual and hybrid events |
| Sessions | How many guests joined each session in the virtual venue, and their average time in it | Events with sessions |
Export the guest list
Section titled “Export the guest list”To download the guest list as a spreadsheet, select Export guests CSV at the top of the Overview.
The file has one row per guest, with these columns: Email, First name, Last name, Company, Job title, Status, Checked in at, List, Tags, Tracking link, Opted out, Registration ID, Plus-one, Date of birth, Minor and Registered at, then one column for each question on your registration form, with each guest’s answer (plus-ones’ answers included).
Get the guest list by email every day
Section titled “Get the guest list by email every day”You can have the guest list emailed to you, or to your team, every morning while the event is live.
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Open the event’s Settings tab
Go to Events, open your event and select the Settings tab.
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Add the recipients
In the Scheduled exports card, enter each email address under Recipients.
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Select “Save recipients”
Select Save recipients.
Each recipient gets an email with the subject “Daily guest export:” followed by the event’s name, with the guest list attached as a CSV file. It has the same columns as Export guests CSV.
The emails go out every day at 6:00 am UTC, while the event is live, until a week after it ends. To stop them, remove the addresses and select Save recipients again.
The Download now button in the same card downloads the guest list straight away.
Who can see and export results
Section titled “Who can see and export results”| Action | Who can do it |
|---|---|
| See the figures on the Overview | Roles with View reports & dashboards: Admin, Group Manager, Creative Specialist, Event Organiser, Integrations Specialist and Viewer (for the events they’re added to) |
| Export guests CSV and Download now | Roles with Export guest data: Admin, Group Manager, Event Organiser and Integrations Specialist. People with view-only access to the event can use Export guests CSV too |
| Set up scheduled exports | Roles with Edit event details & settings: Admin, Group Manager and Event Organiser |
Without permission to view reports, the figures on the Overview show a dash. See Managing your team and roles.
To compare all your events, see Reporting across your events.